Covid-19 Resources

Managing your Symptoms

If you’re unsure what kind of care you may need, here is a COVID care self-checker you can use: COVID Self Checker.

Director General's COVID-19 Update 4/02/22

Please Click Here to view the Director General's update from 4/02/22.

Chief Practitioner's COVID-19 Update 10/01/2022

Please Click Here to view the Chief Practitioner's update from 10/01/2022.

Easing of Restrictions and Check In Qld App

Overnight a number of Public Health Directions were updated to enable easing of COVID-19 restrictions and expansion of the Check In Qld App. These directions can be found on line at the following link:

Chief Health Officer public health directions | Queensland Health. Q&As have been published on both the Queensland Health website and the Unite and Recover COVID-19 website

Under the Directions any Department of Children, Youth Justice and Multicultural Affairs funded services where members of the public attend are required to use the Check In Qld app. This will also apply to public facing areas of Child Safety Service Centres.

Please note there are some exceptions in the Direction, for example if using the app would present a risk to a person’s safety.

Residential services for young people in statutory care are not required to use the Check In Qld app, however it is still recommended service providers are able to record when visitors or volunteers are at the homes.

It is recommended each service provider review the material provided to determine if their service needs to register for the Check In Qld app. Registration can be done on line at Check In Qld app registration form | Queensland Government (



COVID - 19 Carer Survey Results

 Queensland Foster and Kinship Care undertook a quick survey to gather information relating to carer household experiences during the unprecendented times that have come with COVID-19.

The COVID-19 crisis has brought with it unchartered territory in the Child Protection System and QFKC wanted to know what has been difficult and what has actually worked well for the carer community.

Click Here to Download the Survey Results


Telehealth for Foster Carers

Telehealth is a convenient and effective way of providing therapy, education and case management services to clients who may not be able to attend office based appointments in person. Telehealth services can include telesessions (live video), phone calls, text reminders and resource sharing. Telehealth services can be accessed from anywhere using a computer, laptop, smartphone, iPad or tablet and an internet connection.

Click here to view the fact sheet


Resources for Children

Below are some great resources for children to use during this period of time. Please click on the links below to access them:

Covibook for Children

Headspace Covid-19 Mindfullness

Managing Self-Isolation with Children

Decision Making Framework

Child Safety is a critical frontline service and elements of service delivery to children, young people, parents, families and carers must continue in the context of COVID-19.

Service delivery will recognise the importance of everyone’s health, be consistent with expert health guidance, and uphold, as much as is possible, the rights held by children, young people, parents, families and carers.

The principles of the Strengthening Families Protecting Children Framework for Practice assist us at this challenging time:

Click here to download the Decision Making Framework Fact Sheet

Resource for people with disabilities to make a plan for COVID-19
Business Continuity Planning in Residential Services

This guide is to assist residential care services in the development of plans around service delivery during the ongoing pandemic, in recognition that children and young people in residential care are a highly vulnerable cohort, and may exhibit behaviours which put them at greater risk of infection. Being prepared is one of the best ways to lessen the impact of an infectious disease outbreak like COVID-19.

Click here to download this guide

Talking to children and young people about COVID-19

Red Cross Australia has assembled a helpful guide to help you speak to children and young people about the COVID-19 pandemic.

Like adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce their fear.

Children have a right to know what is going on, but as adults we have a responsibility to protect them from distress. There are ways to talk to children that will help limit their fears and address their concerns, including:

  • Use age appropriate language.
  • Show you are listening and their concerns are important to you.
  • Explain you haven’t been through anything like this either but you know the world will keep spinning and the sun will come up each day.
  • Remind them you are there to look after them

Access the guide here at the Red Cross website.

COVID-19 Assessment Advice

COVID-19 is presenting Child Safety, Foster and Kinship Care agencies and external assessors with a new range of complexities when needing to complete carer assessments. These FAQ’s aim to assist in these challenging times.

Click here to download the fact sheet

Stay at Home Toolkit for Foster and Kinship Carers

This toolkit has been put together as a resource to help carers of children and young people in foster care when children in your care are home for long periods of time, such as during times of restricted movement and physical distancing.

Click here to download the toolkit

Coping Calendar

Coping Calendar

Children's Court Arrangements

Magistrate courts across QLD are open and hearing cases. Arrangements are in place to respond to COVID-19. Content from the guidelines for the BRISBANE MAGISTRATES COURT below detail processes they are putting in place.


Until further notice all legal practitioners have leave to appear by telephone or other audio visual link conditioned :

  • Notify BMC Registry ( ) no later than 2pm the day prior to the appearance as to how they will appear and their telephone and email contact details and the matter (or matters) it involves;
  • BMC Registry will give a time frame for appearance as directed by the Magistrate;
  • Be available in a quiet place and contactable by email and telephone 1 hour before and after nominated appearance time;
  • Any documents to be relied upon are to be copied to the other party and the Court by email  by 3pm the day prior to appearance.

All matters other than urgent matters will be adjourned on the papers, without personal appearances, for three months from the date of listing.

All appearances by legally represented parties are excused.

All matters involving non-legally represented parties before the Court will be adjourned on the papers with personal appearances excused. The adjournment date will be for a minimum of 3 months.

Appearances for new Children’s Court charges can be by telephone unless the Magistrate orders otherwise.

All non-legally represented parties in child protection matters have leave to appear by telephone or other audio visual link (subject to specific order of a Magistrate) on the following conditions:

  • A written or email notification must be provided to BMC Registry () no later than 48 hours prior to appearance giving telephone contact details and the name of their matter.
  • Be available in a quiet place and contactable on the supplied telephone number from 9am on the day nominated for their appearance.
  • They may be contacted at any time on that day by telephone.

In Child matters, the Court may not be able to list child protection hearings or Youth Justice hearings and only urgent hearings or matters with special circumstances will be considered for listing.

An urgent mention or hearing may be requested.

To arrange a hearing the party or the party's legal representatives must contact the Brisbane Registry () giving the reasons for such a listing. The request will be considered by a Children’s Court Magistrate.

If an urgent hearing is listed all material to be relied upon is to be provided to the prosecution and BMC Remand ) two clear business days before the hearing.

This is where changes will be made – and new court practice directions will be found here -